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Unfortunately in the carpet cleaning business you will
come across carpet cleaning scams, also called "bait and switch" tactics. We
want to save you the headache. The following are popular tactics that are used
in these carpet cleaning scams. Many unfortunate people have paid dearly when
dealing with these scammers. Don't become a victim of a carpet cleaning scam.
How can you spot a company that is trying to "bait" you to then "switch?"
- They Offer Unbelievable Low
Prices: you've probably received coupons in the mail with unbelievable low
prices. The ad/coupon may offer $5.95- $9.95 per room. Let's face it, we are
attracted to low prices, but remember the old adage, "You get what you....." you
know the rest. And don't forget the other goody, "if it's too good to be
true.... you get the idea. In the industry this tactic is called "Bait &
Switch." Bait & Switch is unlawful. What happens is that an unscrupulous
carpet cleaning company will advertise low rates, and after you call to arrange
an appointment or estimate, they will go to your home. Once they are in your
home they will pressure you into buying "add-ons." What you thought was going to
cost you $50.00, ends up costing you $200.00 or more. If the customer refuses
the "add-ons," these companies have been known to have either walk away from the
job, or do a poor job for the $5.95, using little or no product, and they will
not guarantee their work.
- Make Unsupported Claims:
Their ad will have lines like "this is the best cleaning method." The best
cleaning method is one that is going to achieve your goals. Before choosing a
carpet cleaning company, identify your goals, then select the method that best
satisfies those goals.
- Water for carpet
protection: They will claim to apply carpet protector, and sprinkle the
carpet with a little water instead.
Maybe
you've been a victim of one these scams. Sadly all types of businesses and
professions have bad apples. Some companies will use unethical tactics to get
your business, some are just down right dishonest. And unfortunately for us
honest ones, these unscrupulous tactics cast a dark shadow on our entire
industry. We at H&M Dry Carpet Cleaning want to put your fears to
rest. We are professionals who work hard to earn your trust and respect. We use
no coupons, or gimmicks to get your business. Any reputable carpet cleaning
company will tell you the cost of a job up front. We will give you a fair
up-front price, period. The price we quote you is for a complete job, and a job
performed to our highest standards.
Part of our commitment is to educate the public about these scammers. We want
you to make an informed decision when selecting a carpet cleaning company.
Before choosing any carpet cleaning company be sure they are not baiting you to
then switch. "If it sounds too good to be true, it probably is." The truth is,
it may well end up costing you much more than we would charge you if you choose
to go for the "unreasonably cheaper price." You will end up either paying a much
higher price for the cleaning, or a cheaper price for a poor job. Think about
that when you are ready to have your carpets cleaned.
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